GETTING STARTED WITH THE REAL FOOD GROCER

There are few things better than the sight of an overflowing fruit bowl or the feeling of a fresh-produce packed pantry – especially when the goods have been delivered straight to your door! At the Real Food Grocer, our mission is share this simple pleasure with the entire population… and we aim to begin today! In this RFG blog we break down the process of placing your first order with us. Let’s get these fresh, healthy treats delivered to your door, stat!

First up, use the handy Real Food Grocer postcode tool to ensure that we service your suburb. As a bonus, you’ll also discover which day of the week to expect us. The first step to a productive RFG partnership is ensuring that we’re regularly cruising through your neighbourhood, so pop your postcode in and let the shopping commence. 

Once we know that we can service your home, we need to know who you are. Signing up with the Real Food Grocer simply means you’ll create an account with us. No pressure to purchase yet!

Step three is where things start to get a little more considered. Here, the decision-making gets underway and you’ll need to choose which of our three box options suits you best. Here’s the boxes, unpacked and explained!

For families

Our family box feeds two adults and two not quite adults. This family of four-sized box allows you to make your selection of mixed fruit and vegetables, just fruit, just vegetables or all your groceries. You’ll enjoy access to a variety of fresh Aussie produce, bulk items in returnable jars, fresh baked goods and common sense household items, too.

For couples

Our couples box feeds two adults and perhaps a tiny tot. As with the family box, you can select from a box with fruit and vegetables, just fruit, just vegetables or all your groceries. You’ll enjoy access to a variety of fresh Aussie produce, bulk items in returnable jars, fresh baked goods and common sense household items, too.

Or, an empty box just for you

Our empty box is best for those of you who simply want the items featured on your shopping list. If you have fussy little ones or like to plan your meals down to the last pea, filling your own box is likely the best choice for you. You’ll choose from a huge variety of fresh Aussie produce, bulk items in returnable jars, fresh baked goods and common sense grocery items.

No matter which box you’ve selected, you can add extras or customise your selections during this step (and for a few stages longer, truth be told). If you’re bananas about bananas or go through loaves of bread like a growing teen, here’s where you can add more of your faves and ensure you’re hitting all the food groups.

Because we don’t want Rex nipping at our heels, or to wake your sleeping partner if they’re on night shift – we’d love for you to provide us with all the information necessary regarding your unique delivery. If there’s a trick to the gate or a steep driveway to maneuver, please let us know. If we’re delivering to your workplace, check the box and we’ll ensure we drop by during your regular 9-5.

Once you pop in your payment information, your delivery is a sure thing. However, the Real Food Grocer team know that tastes can change over the course of a week, so we won’t charge your account until your designated payment day. Usually a Monday or a Wednesday, this is when orders are locked down in preparation for packing, so you’re free to alter to your heart’s content until then! Your personal payment and delivery day is always visible on your unique shopping list.

And that’s that – the start of your Real Food Grocer adventure! We hope we’ve helped to simplify the process of getting started with us and if you’ve any unanswered questions, please reach out to our team here.